FAQ
Below are some common questions:
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Reach out if you have any questions !
Your details are safe and protected with us.
We will send you an email to reset your password.
Our business is an on-demand model. We don't keep stocks on hand. When an order comes in, we will source from reliable providers in Japan and consolidate the packages in Osaka. DHL is our preferred partner to deliver the items to your doorstep. The shipping costs may seem high but DHL's reliability is unquestionable
We will never save your credit card information. Registering makes checkout fast and easy and saves your order information in your account. This online store is powered by Shopify which is a trusted name in the ecommerce world, powering an estimated 4.1 million online stores, and processing USD $197.3 billion worth of transactions in 2022
Yes! Our UEN is 53480510L. Our HQ is in Osaka while Singapore is the satellite office. You can search for the local entity using this link.
You will receive a confirmation email and someone from our side will keep you updated via email or SMS
Please refer to our Return policy
Yes, we do and our preferred partner is DHL
Please refer to our Shipping policy
Yes ! If you can share the URL of the product in question, we will make it happen !
Reach out if you have any questions !
Your details are safe and protected with us.
This online store is secured by Shopify